Since 2001, following the acquisition of the portfolio of Seguros Monterrey New York Life, our network of insurance agents has offered our clients a new product: Homeowner’s Insurance (“Paquete Familiar”). Yet again, through imagination and determination, we decided to undertake a new challenge: to reverse the countrywide trend of neglecting to purchase insurance to cover real estate.

Currently, in furtherance of offering the highest standards of quality and service to our increasingly sophisticated clients, we have opened 128 Service Offices throughout the Republic.

We offer assistance 24 hours a day, seven days a week, year-round to our insureds thanks to an efficient system of internal communication that permits us to maintain a permanent link with our agents and clients. Quálitas is a member of the “Asociación Mexicana de Instituciones de Seguro” (Mexican Association of Insurance Institutions), AMIS.

Our Promise

To be the New Generation of automobile insurance through product innovation that satisfies the need for protection and security for our clients, with a service-minded attitude that is both cordial and effective.

To develop new products that are adaptable to the needs of our clients, in light of our specialization in the automobile and homeowner’s insurance industries.

To be the New Generation of automobile insurance through product innovation that satisfies the need for protection and security for our clients, with a service-minded attitude that is both cordial and effective.

To strengthen our position in the market, offering a real difference in the level of service for our insureds and intermediaries, and to preserve the financial solidity of the Company.

To maintain our vision as a business with staying power. We recognize the market potential and the necessity for professionalism, attention and service that is required in the automobile and homeowner insurance sectors.

To make every effort to research, evaluate and recommend systems for prevention and protection of the patrimonies of our insureds and to protect their well-being.

Together with our intermediaries, to advise any insured who runs a higher risk of having an accident, in order to minimize the chance of such occurrence and to insure continuity in the processing of a claim.

We Believe in:

— Human capital as the source of our strength and in the challenge of helping our team to utilize their talents.

— The concept of a business as a means of personal realization and to generate wealth to create a better country.

— The value of innovation as opposed to conformity and mediocrity, and in the power of viewing things from different angles, inventing new forms of being and doing for the common good.

— The professional intermediary as the key to providing advice, support, attention and guidance during the term of the contract that insures the assets (automobiles and homes) of our clients.

— Excellence in service as the main force behind our growth, both as individuals and as an institution.

— Our team of personnel whose differing ideas combine to create synergy and strength to achieve common goals.

— Technology as a driving force towards improving creativity and quality of life.

— Increasing globalization which expands our horizons and offers us greater challenges.

— Promoting, day by day, the values that drive our business:

   • Honesty
   • Confidence
   • Responsibility
   • Respect
   • Cordiality
   • Dedication